Refund & Cancellation Policy

This Refund & Cancellation Policy (“Policy”) applies to all services provided by Connektgram (“Company”, “we”, “us”, “our”), including but not limited to the Trial Pack and other prepaid services.

1. Trial Pack Refunds

All payments for the Trial Pack are non-refundable, unless otherwise required by applicable law.
The Trial Pack is a one-time service offered at a fixed price and limited duration. Once initiated, it cannot be cancelled or refunded, even if you choose not to use all deliverables within the trial period.

1. Trial Pack Refunds

All payments for the Trial Pack are non-refundable, unless otherwise required by applicable law.
The Trial Pack is a one-time service offered at a fixed price and limited duration. Once initiated, it cannot be cancelled or refunded, even if you choose not to use all deliverables within the trial period.

1. Trial Pack Refunds

All payments for the Trial Pack are non-refundable, unless otherwise required by applicable law.
The Trial Pack is a one-time service offered at a fixed price and limited duration. Once initiated, it cannot be cancelled or refunded, even if you choose not to use all deliverables within the trial period.

2. Service Fees & Prepaid Packages

For prepaid service packages (monthly retainers, campaigns, or website projects), fees are non-refundable once work has commenced.
If you cancel before we begin work, you may be eligible for a partial refund, subject to deduction of administrative and processing costs (minimum 10% of the fee or as specified in the invoice/proposal).

2. Service Fees & Prepaid Packages

For prepaid service packages (monthly retainers, campaigns, or website projects), fees are non-refundable once work has commenced.
If you cancel before we begin work, you may be eligible for a partial refund, subject to deduction of administrative and processing costs (minimum 10% of the fee or as specified in the invoice/proposal).

2. Service Fees & Prepaid Packages

For prepaid service packages (monthly retainers, campaigns, or website projects), fees are non-refundable once work has commenced.
If you cancel before we begin work, you may be eligible for a partial refund, subject to deduction of administrative and processing costs (minimum 10% of the fee or as specified in the invoice/proposal).

3. Cancellation by Client

You may request cancellation of a service by contacting us at connektgram@gmail.com.
For ongoing services billed monthly, cancellation must be requested at least 7 days before the next billing cycle. Failure to do so will result in billing for the following cycle.

3. Cancellation by Client

You may request cancellation of a service by contacting us at connektgram@gmail.com.
For ongoing services billed monthly, cancellation must be requested at least 7 days before the next billing cycle. Failure to do so will result in billing for the following cycle.

3. Cancellation by Client

You may request cancellation of a service by contacting us at connektgram@gmail.com.
For ongoing services billed monthly, cancellation must be requested at least 7 days before the next billing cycle. Failure to do so will result in billing for the following cycle.

4. Cancellation by Connektgram

We reserve the right to cancel or suspend services if:
You breach our Terms & Conditions.
Payment is not received within the agreed timeline.
You engage in conduct that is unlawful, abusive, or harmful to our team or reputation.

In such cases, no refunds will be issued.

4. Cancellation by Connektgram

We reserve the right to cancel or suspend services if:
You breach our Terms & Conditions.
Payment is not received within the agreed timeline.
You engage in conduct that is unlawful, abusive, or harmful to our team or reputation.

In such cases, no refunds will be issued.

4. Cancellation by Connektgram

We reserve the right to cancel or suspend services if:
You breach our Terms & Conditions.
Payment is not received within the agreed timeline.
You engage in conduct that is unlawful, abusive, or harmful to our team or reputation.

In such cases, no refunds will be issued.

5. Exceptions

Refunds may be considered, at our sole discretion, in the following limited cases:

Duplicate payments due to technical errors.
Services not delivered due to fault on our part.

Any approved refunds will be processed within 14 business days and returned via the original payment method.

5. Exceptions

Refunds may be considered, at our sole discretion, in the following limited cases:

Duplicate payments due to technical errors.
Services not delivered due to fault on our part.

Any approved refunds will be processed within 14 business days and returned via the original payment method.

5. Exceptions

Refunds may be considered, at our sole discretion, in the following limited cases:

Duplicate payments due to technical errors.
Services not delivered due to fault on our part.

Any approved refunds will be processed within 14 business days and returned via the original payment method.

6. No Guarantee of Results

Marketing outcomes, such as engagement, reach, or sales, are influenced by multiple external factors. While we strive for the best results, we do not guarantee specific performance outcomes. Accordingly, refunds will not be issued based on dissatisfaction with results.

6. No Guarantee of Results

Marketing outcomes, such as engagement, reach, or sales, are influenced by multiple external factors. While we strive for the best results, we do not guarantee specific performance outcomes. Accordingly, refunds will not be issued based on dissatisfaction with results.

6. No Guarantee of Results

Marketing outcomes, such as engagement, reach, or sales, are influenced by multiple external factors. While we strive for the best results, we do not guarantee specific performance outcomes. Accordingly, refunds will not be issued based on dissatisfaction with results.

Refund Policy

Refund Policy

Refund Policy

1. Trial Pack Refunds

1. Trial Pack Refunds

1. Trial Pack Refunds

2. Service Fees & Prepaid Packages

2. Service Fees & Prepaid Packages

2. Service Fees & Prepaid Packages

3. Cancellation by Client

3. Cancellation by Client

3. Cancellation by Client

4. Cancellation by Connektgram

4. Cancellation by Connektgram

4. Cancellation by Connektgram

5. Exceptions

5. Exceptions

5. Exceptions

6. No Guarantee of Results

6. No Guarantee of Results

6. No Guarantee of Results